Complete Your KYC Verification
How to verify your identity to activate your account
To comply with Egyptian financial regulations, you need to complete identity verification (KYC).
Requirements:
- Egyptian nationality
- Valid National ID
- Must be 18 years or older
Step 1: Grant Camera Permissions
- Allow camera access when prompted
- Required for ID scanning and face verification
Step 2: Scan Your National ID
- Front Side: Place your ID on a dark, flat surface
- Ensure good lighting with no glare
- Keep your ID within the on-screen frame
- Hold your device steady for 2-3 seconds
- Back Side: Repeat the process for the back of your ID
Tips for Best Results:
- Use indirect lighting to avoid glare
- Don't hold the ID by hand
- Ensure the entire ID is visible in frame
- Make sure text is clear and readable
Step 3: Complete Liveness Check
- Position your face inside the oval frame
- Remove sunglasses, masks, or face coverings
- Maintain a neutral expression
- Follow on-screen prompts
Step 4: Review Your Information
- Confirm all details match your ID exactly:
- Full name
- National ID number
- Date of birth
- Address
- Occupation
- Gender, religion, marital status
- ID expiry date
Step 5: Complete Questionnaire
- Answer questions about investment objectives
- Provide information on US transfers
- All mandatory questions must be answered
Step 6: Accept Terms & Conditions
- Read the Terms & Conditions
- Review the Prospectus
- Check both consent boxes
- Verify with OTP to sign your contract
Step 7: Enable Notifications (Recommended)
- Get alerts for security events
- Receive statement notifications
- You can change this in settings later
Troubleshooting: If your ID scan fails, ensure your ID is valid and not expired. If issues persist, contact support.