---
title: General | GRANITE
description: Overview of how Granite works, who it's for, and what sets it apart. Start here for a clear understanding before exploring individual or corporate account setup.
---

[Skip to content](https://support.granite.eg/en/general#main-content)

[More support](https://support.granite.eg/en/kb-tickets/new)

[![Granite Logos-Horizontal- Main Logo- Blue Black-18](https://support.granite.eg/hs-fs/hubfs/Granite%20Logos-Horizontal-%20Main%20Logo-%20Blue%20Black-18.png?width=300&height=86&name=Granite%20Logos-Horizontal-%20Main%20Logo-%20Blue%20Black-18.png)](https://granite.eg)

Open main navigation

Close main navigation

- [More support](https://support.granite.eg/en/kb-tickets/new)
- [Contact us](mailto:cs@granite.eg)

[Contact us](mailto:cs@granite.eg)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [GRANITE](https://support.granite.eg/en)
2. [General](https://support.granite.eg/en/general)

# General

 Overview of how Granite works, who it's for, and what sets it apart. Start here for a clear understanding before exploring individual or corporate account setup.

## Getting Started

- [What is GRANITE?](https://support.granite.eg/en/what-is-granite)
- [Who Can Subscribe to the GRANITE USD Fund?](https://support.granite.eg/en/who-can-subscribe-to-the-granite-usd-fund)
- [What Is the GRANITE USD Fund?](https://support.granite.eg/en/what-is-granite-usd-fund)
- [How does Granite work?](https://support.granite.eg/en/en/knowledge-base/general-how-does-granite-work)
- [Who can use Granite?](https://support.granite.eg/en/en/knowledge-base/general-who-can-use-granite)

## Legal & Compliance

- [Can I close my account?](https://support.granite.eg/en/en/knowledge-base/general-can-i-pause-or-freeze-my-account)
- [Does GRANITE have reserve requirements like banks?](https://support.granite.eg/en/does-granite-have-reserve-requirements-like-banks)
- [What happens to an account in the event of a holder's passing?](https://support.granite.eg/en/what-happens-to-an-account-in-the-event-of-a-holders-passing)
- [What languages is Granite available in?](https://support.granite.eg/en/en/knowledge-base/general-what-languages-is-granite-available-in)
- [Is GRANITE Sharia-compliant?](https://support.granite.eg/en/is-granite-sharia-compliant)
- [What protections are in place if Granite goes out of business?](https://support.granite.eg/en/en/knowledge-base/general-what-protections-are-in-place-if-granite-goes-out-of-business)
- [What happens on weekends and public holidays?](https://support.granite.eg/en/en/knowledge-base/general-what-happens-on-weekends-and-public-holidays)
- [What does it mean that Granite is regulated by the FRA?](https://support.granite.eg/en/en/knowledge-base/general-what-does-fra-regulation-mean-for-clients)
- [Is Granite regulated?](https://support.granite.eg/en/en/knowledge-base/general-is-granite-regulated)

See less ▼

## Returns & Performance

- [What Are the Different Account Statement Types on GRANITE and How Do They Differ?](https://support.granite.eg/en/understanding-account-statements-on-granite)
- [Why Does My Daily Yield Sometimes Stay the Same or Change?](https://support.granite.eg/en/why-do-the-same-daily-interest-figures-like-23.13-or-23.57-egp-repeat-on-my-statement-and-how-are-my-daily-earnings-actually-calculated)
- [Why does multiplying one day’s return by 365 give a different annual return than GRANITE’s annualized return?](https://support.granite.eg/en/why-does-multiplying-one-days-return-by-365-give-a-different-annual-return-than-granites-annualized-return)
- [What does one-month annualized return mean?](https://support.granite.eg/en/what-does-one-week-annualized-return-mean)
- [Is GRANITE risk-free?](https://support.granite.eg/en/en/knowledge-base/general-is-granite-risk-free)
- [How does GRANITE calculate and show returns in the app?](https://support.granite.eg/en/how-does-granite-calculate-and-show-returns-in-the-app)
- [How we calculate and annualize GRANITE’s Money Market Fund returns](https://support.granite.eg/en/how-we-calculate-and-annualize-granites-money-market-fund-returns)
- [What if interest rates fall sharply?](https://support.granite.eg/en/en/knowledge-base/general-what-if-interest-rates-fall-sharply)
- [Can I lose money using Granite?](https://support.granite.eg/en/en/knowledge-base/general-can-i-lose-money-using-granite)
- [How are returns calculated?](https://support.granite.eg/en/en/knowledge-base/general-how-are-returns-calculated)
- [Does the GRANITE USD Fund Accrue Daily?](https://support.granite.eg/en/granite-usd-daily-accrual)
- [How Is NAV Calculated for the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-nav-calculation)

See less ▼

## Taxes & Fees

- [What fees does GRANITE charge?](https://support.granite.eg/en/what-fees-does-granite-charge)
- [Are there any hidden fees?](https://support.granite.eg/en/en/knowledge-base/general-are-there-any-hidden-fees)
- [Are my returns taxable?](https://support.granite.eg/en/en/knowledge-base/general-are-my-returns-taxable)
- [Are There Withdrawal Fees for the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-withdrawal-fees)

## Security & Privacy

- [How to change my registered phone number at GRANITE](https://support.granite.eg/en/how-to-change-my-registered-phone-number-at-granite)
- [What should I do if I suspect fraud?](https://support.granite.eg/en/en/knowledge-base/general-what-should-i-do-if-i-suspect-fraud)
- [Is the app secure?](https://support.granite.eg/en/en/knowledge-base/general-is-the-app-secure)

## Contact & Support

- [How can I contact customer support?](https://support.granite.eg/en/en/knowledge-base/general-how-can-i-contact-customer-support)
- [What is GRANITE’s cut-off time during Ramadan?](https://support.granite.eg/en/what-is-granites-cut-off-time-during-ramadan)

## Pro Tips

- [Verifying Linked Accounts](https://support.granite.eg/en/en/knowledge-base/verifying-linked-accounts)
- [Timing Transfers for Maximum Returns](https://support.granite.eg/en/en/knowledge-base/timing-transfers-for-maximum-returns)
- [Optimizing Withdrawal Speed](https://support.granite.eg/en/en/knowledge-base/optimizing-withdrawal-speed)
- [Managing Bank Holidays and Weekends](https://support.granite.eg/en/en/knowledge-base/managing-bank-holidays-and-weekends)
- [Restricting Third-Party Transfers](https://support.granite.eg/en/en/knowledge-base/restricting-third-party-transfers)
- [What Holidays Affect the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-holidays)

See less ▼

## Transfers In and Out of Granite

- [What Are the Fees for the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-fund-fees)
- [What Is the Cutoff Time for the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-fund-cutoff-time)
- [How Do I Add Funds to my GRANITE USD Account?](https://support.granite.eg/en/how-to-subscribe-granite-usd-fund)
- [Can My Bank Request Documentation for a USD Transfer?](https://support.granite.eg/en/usd-transfer-proof-granite)
- [Are There Intermediary Bank Deductions for USD Transfers?](https://support.granite.eg/en/usd-intermediary-deductions-granite)
- [How Do Redemptions Work in the GRANITE USD Fund?](https://support.granite.eg/en/granite-usd-redemption-cycle)

See less ▼

- [General](https://support.granite.eg/en/general#main-content)

    - [Getting Started](https://support.granite.eg/en/general#getting-started)
    - [Legal & Compliance](https://support.granite.eg/en/general#legal-compliance)
    - [Returns & Performance](https://support.granite.eg/en/general#returns-performance)
    - [Taxes & Fees](https://support.granite.eg/en/general#taxes-fees)
    - [Security & Privacy](https://support.granite.eg/en/general#security-privacy)
    - [Contact & Support](https://support.granite.eg/en/general#contact-support)
    - [Pro Tips](https://support.granite.eg/en/general#pro-tips)
    - [Transfers In and Out of Granite](https://support.granite.eg/en/general#transfers-in-and-out-of-granite)
- [Individual](https://support.granite.eg/en/individual#main-content)

    - [Getting Started](https://support.granite.eg/en/individual#getting-started)
    - [Account Management](https://support.granite.eg/en/individual#account-management)
    - [Deposits & Withdrawals](https://support.granite.eg/en/individual#deposits-withdrawals)
    - [Account Activity](https://support.granite.eg/en/individual#account-activity)
    - [Troubleshooting](https://support.granite.eg/en/individual#troubleshooting)
    - [Security & Privacy](https://support.granite.eg/en/individual#security-privacy)
    - [Contact & Support](https://support.granite.eg/en/individual#contact-support)
    - [Taxes & Fees](https://support.granite.eg/en/individual#taxes-fees)
    - [Technical & Accessibility](https://support.granite.eg/en/individual#technical-accessibility)
- [Corporate](https://support.granite.eg/en/corporate#main-content)

    - [Getting Started](https://support.granite.eg/en/corporate#getting-started)
    - [Account Management](https://support.granite.eg/en/corporate#account-management)
    - [Deposits & Withdrawals](https://support.granite.eg/en/corporate#deposits-withdrawals)
    - [Reporting & Statements](https://support.granite.eg/en/corporate#reporting-statements)
    - [Taxes & Fees](https://support.granite.eg/en/corporate#taxes-fees)

[![68e0f7e3a88fc4a6fc30e34b\_Group](https://support.granite.eg/hs-fs/hubfs/68e0f7e3a88fc4a6fc30e34b_Group.png?width=300&height=35&name=68e0f7e3a88fc4a6fc30e34b_Group.png "68e0f7e3a88fc4a6fc30e34b_Group")](https://www.granite.eg/)

**Address**

Consoleya Bldg.  
5 Al Fadl Street, Bab Al Louq  
Downtown, Cairo

<https://www.facebook.com/Granite.eg> <https://www.instagram.com/granite.eg?igsh=MWE3bW5rbWE4Z2h1ZA==> <https://www.linkedin.com/company/granitehldg/> [mailto:cs@granite.eg](mailto:cs@granite.eg)

© 2026 Granite. All rights reserved.