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How to Add Funds to Your Account

Deposit money into your Granite account

You can add funds to your Granite account via bank transfer or InstaPay.

Step 1: Get Granite's Bank Details

  1. Tap "Deposit" on your home screen
  2. View Granite's collection account details:
    • Bank name and branch
    • Account number
    • IBAN
    • SWIFT code

Step 2: Make the Transfer

  • Use your bank's mobile app or online banking
  • Select InstaPay or regular bank transfer
  • Enter Granite's account details as the beneficiary
  • Enter the amount you want to deposit
  • Complete the transfer

Important Information:

  • Processing Hours: Deposits are processed during banking hours (9:00 AM - 2:30 PM)
  • Same-Day Processing: Transfers received before cutoff time appear same day
  • After Hours: Transfers after cutoff time show as "Cash in Transit" until next business day
  • Tracking: Check the Activity screen to monitor your deposit status

Deposit Statuses:

  • Pending: Transfer is being processed
  • Confirmed: Money received and added to your balance

Didn't Receive Your Deposit? If your deposit doesn't appear after the expected time, see our troubleshooting guide or contact support with your transaction reference.