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Complete Your KYC Verification

How to verify your identity to activate your account

To comply with Egyptian financial regulations, you need to complete identity verification (KYC).

Requirements:

  • Egyptian nationality
  • Valid National ID
  • Must be 18 years or older

Step 1: Grant Camera Permissions

  • Allow camera access when prompted
  • Required for ID scanning and face verification

Step 2: Scan Your National ID

  • Front Side: Place your ID on a dark, flat surface

  • Ensure good lighting with no glare

  • Keep your ID within the on-screen frame

  • Hold your device steady for 2-3 seconds

  • Back Side: Repeat the process for the back of your ID

Tips for Best Results:

  • Use indirect lighting to avoid glare
  • Don't hold the ID by hand
  • Ensure the entire ID is visible in frame
  • Make sure text is clear and readable

Step 3: Complete Liveness Check

  • Position your face inside the oval frame
  • Remove sunglasses, masks, or face coverings
  • Maintain a neutral expression
  • Follow on-screen prompts

Step 4: Review Your Information

  • Confirm all details match your ID exactly:
    • Full name
    • National ID number
    • Date of birth
    • Address
    • Occupation
    • Gender, religion, marital status
    • ID expiry date

Step 5: Complete Questionnaire

  • Answer questions about investment objectives
  • Provide information on US transfers
  • All mandatory questions must be answered

Step 6: Accept Terms & Conditions

  • Read the Terms & Conditions
  • Review the Prospectus
  • Check both consent boxes
  • Verify with OTP to sign your contract

Step 7: Enable Notifications (Recommended)

  • Get alerts for security events
  • Receive statement notifications
  • You can change this in settings later

Troubleshooting: If your ID scan fails, ensure your ID is valid and not expired. If issues persist, contact support.