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Understanding Your Transaction History

View and track all account activity

 The Transaction History screen shows all your account activities.

Accessing History:

  • Tap "Activity" in the bottom navigation
  • Or access from the home screen menu

View Options:

  • All: Complete transaction history
  • Deposits: Only incoming transfers
  • Withdrawals: Only outgoing transfers

Transaction Information: Each transaction shows:

  • Date and time
  • Transaction type (Deposit/Withdrawal/Accrual)
  • Amount
  • Status
  • Transaction reference

Understanding Statuses:

For Withdrawals:

  • Pending: Request submitted, not yet processed
  • Rejected: Error occurred (contact support)
  • Redeemed: Units deducted, money credited
  • Initiated: Bank transfer started to your account
  • Settled: Bank confirmed transfer is complete

For Deposits:

  • Pending: Transfer received, being processed
  • Confirmed: Transfer received and added to your balance

Viewing Details: Tap any transaction to see:

  • Full transaction details
  • Timestamps
  • Account information
  • Reference numbers